We Redefine the Meaning
of Exceptional Service

Med-Lab Services

Fast, Personal & Dedicated Service

Caring for Customers is Our Passion

Put simply, we love what we do. The Med-Lab team approaches every call, every task and every customer with the mindset that anything is possible, and we aim to deliver a world-class customer experience. This approach is the keystone of the success we’ve built. It keeps us at the top of our field, allowing us to grow and thrive. your account rep for a tailored proposal.

Equipment Selection

Allow our experts to walk you through your options, from the newest products to refurbished solutions.

  • We offer a complete portfolio
  • A complete portfolio of leading-edge products to meet your needs.
  • Exclusive partnership with Siemens Healthineers.
  • Refurbished Solutions that operate like brand-new devices.
  • Dedicated account reps within your region.

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Financing

With best-in-class financing partners, together we can tailor a financing plan to meet your budgetary requirements.

  • Complete line of flexible financing options.
  • Relationships that include Siemens Financial Services.

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Project Management & Planning

This is one of Med-Lab’s greatest strengths. Our planning team stewards your project to completion with constant communication and attention to detail.

  • Site evaluation and site-specific drawings.
  • Complete construction management.
  • Visualize systems exactly where they will be installed.
  • High level precision and detail to every project.
  • Collaboration with Siemens Healthineers on every project

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Training & Education

We support you from day one, with a comprehensive range of Application Training and Support programs available on an ongoing basis.

  • Application specialists prepare your staff for start-up.
  • All training programs are customized to your needs.
  • Trainers stay until your new system is up and running.
  • Continuing education available for new and existing operators.
  • Remote application support is also available

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Equipment Service

Incredible service is Med-Lab’s hallmark because we combine our trustworthy, local team with our cutting edge, global partners at Siemens Healthineers. Together, we work to minimize downtime and solve problems fast so our customers can focus on their patients. Not your typical service provider, Med-Lab makes a great partner because we are able to respond quickly and customize solutions to meet your evolving needs.

Med-Lab offers:

  • The most responsive team in Florida because we have more (Siemens) Factory Trained Engineers per customer than any other OEM competitor in the area
  • Agreements that can be customized to meet your needs and ensure compliance & predictable service costs
  • Full-Service, Extended Hours, Obsolescence Protection, Proactive & Remote Monitoring, and continuous application support are available
  • Shared-Service, seamless integration with your Clinical Engineering team – Full-Service options may be incorporated into Shared-Service solutions and supported by certified OEM parts
  • Flexible Solutions, such as PM-Only Agreements and Essential Parts Coverage
  • Asset Management, Multi-Vendor Service, Clinical Education, and other solutions available upon request

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The World’s Most Powerful Medical Imaging Solutions

Explore our selection of advanced solutions and contact your account rep for a tailored proposal.